It is very important that you
report ALL accidents,
regardless of fault or circumstances.
Click here to report an accident
You may also report your accident information to
an MILE Auto Insurance of Virginia Claims representative at the following
Our claims department is open for accident
reporting Monday through Friday 8:00am to 5:00pm Central Standard Time. Outside
of this time, claims can be reported by leaving a message
at the above number, and a claim representative will return
your call during business hours.
When reporting your claim, please have
the accident information available, including date, time,
place of accident, identity of vehicles and persons involved,
identity of investigating police department (including report
number, if possible), policy number, and any other information
that could be helpful in the handling of your claim, and
any claim being made against you.
been involved in an accident...what do I do?
Immediately after the Accident
- Stay calm.
- Check for injuries, seek emergency
medical attention if necessary.
- If it is safe to do so, move
vehicles off the roadway.
- Call police to report the accident.
Report the Claim
- Drivers - Write down other driver(s)
license number, license state, date of birth, insurance
information including company name, phone number, agency,
policy number and policyholder's name.
- Passengers - Write down name,
address and home/work telephone numbers of all passengers
in any vehicle involved.
- Witnesses (particularly those
not involved in the accident) - Write down name, address
and home/work telephone number.
- Vehicles - Write down make, model,
color and license plate number of all vehicles involved.
- Location - Write down the exact
location of the accident.
- Police - Write down the name
of the police department and report number.
is important for you to contact us as soon as possible after
an accident at the following toll free telephone number: